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JamShare Privacy Policy

Last updated: October 9, 2026

JamShare ("we", "us", "our") is operated by JamShare, Inc. This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you have questions, email support@jamshare.io.

JamShare is a cross-platform music-link converter. The service is available as a web app at https://jamshare.app and as native iOS and Android apps. This Policy covers all of them.

1. Information We Collect

Music links and place links you share. When you paste or share a song, album, playlist, or map link into JamShare, we receive that link and the metadata returned by the source service (track title, artist, album art, place name and address). We use it to generate the matching links on other platforms.

Device and app information. The mobile apps send a randomly generated device identifier (UUID), your platform (iOS / Android), OS version, and app version so we can route shares back to the right install and provide support. The device identifier is not tied to your real-world identity.

Account information (web only, optional). If you sign in to the web app at jamshare.app to subscribe, our identity provider (Google, Apple, or Microsoft, whichever you choose) returns your name, email address, and a stable user identifier. We store the email and user identifier so we can recognize you on return visits and link your subscription to your account. We do not receive your password.

Subscription information. When you start a paid subscription, our payment processor (Stripe for the web; Apple's App Store and Google Play for the iOS/Android apps) collects your payment details — we never see your full payment card or bank information. We receive a customer identifier and the status of your subscription (active, cancelled, etc.) so we can grant or revoke paid features.

Technical information. Our servers automatically log the IP address, user agent, and timestamps of requests so we can keep the service running, prevent abuse, and debug issues.

Analytics. The web site uses Google Analytics to understand aggregate usage patterns. This is anonymous by default; we do not use it to identify individuals.

2. How We Use Your Information

  • To convert the music or place links you share into equivalents on other platforms.
  • To deliver the share to its recipient.
  • To provide and improve the service.
  • To process subscriptions and grant access to paid features.
  • To respond to support requests.
  • To prevent fraud and abuse, and to comply with legal obligations.

We do not sell your personal information.

3. Subscriptions

How subscriptions work
JamShare offers auto-renewable subscriptions on the web (via Stripe) and in the mobile apps (via Apple App Store and Google Play). Web and mobile subscriptions are independent — purchasing one does not grant access to the other.

Web (jamshare.app):

  • Monthly: $1.99 USD / month, auto-renewing
  • Yearly: $19.99 USD / year, auto-renewing

Mobile (iOS, Android):

  • Pricing is shown inside the app at the time of purchase.
  • Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.

How to cancel

  • Web subscriptions: sign in at jamshare.app, click "Manage billing," and cancel through the Stripe-hosted billing portal. Cancellation takes effect at the end of the current billing period.
  • iOS subscriptions: open the Settings app on your device, tap your name, then Subscriptions, then JamShare, then Cancel Subscription.
  • Android subscriptions: open the Google Play Store app, tap your profile icon, then Payments & subscriptions → Subscriptions → JamShare → Cancel subscription.

Unused portions of free trial periods, if any, are forfeited when you start a paid subscription.

What we receive from payment providers

  • Stripe (web): a customer ID, the email used at checkout, and the active/cancelled status of your subscription. We do not receive your card number or bank details.
  • Apple App Store / Google Play (mobile): an opaque transaction identifier and the active/cancelled status of your subscription. We do not receive your Apple ID, Google account password, or payment card.

We use RevenueCat as a subscription orchestration layer for the mobile apps. RevenueCat receives the same opaque identifiers from Apple/Google on our behalf and exposes the active/cancelled status to JamShare.

4. Third-Party Services

We send and receive data from the following third parties as needed to operate the service. Each operates under its own privacy policy:

  • Music and map platforms (Spotify, Apple Music, YouTube Music, Tidal, SoundCloud, Deezer, Pandora, Amazon Music, Google Maps, Apple Maps, Waze) — we query their public APIs to look up the links you share.
  • Google Sign-In, Sign in with Apple, Microsoft Sign-In — used by the web app for account creation and sign-in.
  • Stripe — payment processing for web subscriptions.
  • Apple App Store, Google Play, RevenueCat — payment processing and subscription management for mobile.
  • Better Stack — server log aggregation.
  • Google Analytics — aggregate, anonymous web usage statistics.
  • DigitalOcean — server hosting.
  • Google Cloud Platform — selected backend services and the YouTube Data API v3 (used only when you authorize JamShare to import a playlist into your YouTube Music library).

5. YouTube API Services

JamShare's optional playlist-import feature uses YouTube API Services. By using JamShare you are agreeing to be bound by the YouTube Terms of Service.

Google's handling of data collected through YouTube API Services is described in the Google Privacy Policy, available at http://www.google.com/policies/privacy.

What we access. When you choose to import a playlist into YouTube Music, you authorize JamShare through Google's OAuth consent screen. We use that authorization only to create the playlist you asked for and add the tracks you selected. We do not access your watch history, subscriptions, comments, or any other YouTube data.

What we store. We store the OAuth access and refresh tokens issued by Google, keyed to your anonymous device identifier, so that repeat imports do not require signing in again. We also cache basic public video metadata (video ID, title, channel name, duration, publication date, and thumbnail) so previously shared links keep working. We do not collect, store, or display YouTube statistics of any kind — including view counts, like counts, comment counts, or subscriber counts. Any YouTube data retrieved through the API is refreshed or deleted within 30 days.

Information stored on your device. JamShare stores information directly on your device, including an anonymous device identifier, your share history, and your app preferences. The web app additionally uses cookies and similar browser storage technologies for sign-in sessions and analytics. This information is read from and written to your device by JamShare and, where noted above, by third-party services such as Google Analytics.

How to revoke access and delete your data:

  • Disconnect YouTube Music inside the app at any time: open Settings, and under Connected accounts tap Disconnect next to YouTube Music. This immediately deletes the authorization tokens we store for your device; your next import will ask you to sign in with Google again. Playlists you already imported stay in your YouTube Music account.
  • Revoke JamShare's access to your YouTube data at any time through the Google security settings page at https://myaccount.google.com/connections?filters=3,4&hl=en. Revoking there immediately and permanently ends JamShare's ability to access your YouTube account.
  • Delete the authorization tokens we store by emailing support@jamshare.io from your device, which deletes the stored authorization for that device. Deleting the app also invalidates the stored authorization, because tokens are tied to a device identifier that is regenerated on reinstall.
  • Delete information stored on your device by deleting the app, which removes the local device identifier, share history, and preferences. In the web app, clear cookies and site data for jamshare.app in your browser settings.
  • Delete cached video metadata associated with your shares by emailing support@jamshare.io.

6. Data Retention
We retain share records and link metadata so previously shared links continue to work for their recipients. We retain account and subscription records for as long as your account exists and for a reasonable period afterwards to comply with tax, accounting, and legal requirements. Server access logs are typically retained for 30 days.

7. Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise any of these rights, email support@jamshare.io. We will respond within the time required by applicable law.

You can sign out of the web app or delete the mobile app at any time. To delete your JamShare account and associated data, email support@jamshare.io with the email address you used to sign in.

8. Children
JamShare is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact support@jamshare.io and we will delete it.

9. Security
We use TLS encryption in transit and standard industry safeguards at rest. No method of transmission or storage is 100% secure; you use the service at your own risk.

10. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be communicated through the app or via email if we have one on file.

11. Contact
JamShare, Inc.
support@jamshare.io
https://jamshare.io